Amik AI Agent resolves customer questions instantly across chat, email, voice and WhatsApp — then transfers to the right person with full context the moment a conversation needs one. Enterprise-grade, compliance-ready, and live in days.
Everything you need to deliver instant, accurate, on-brand support at scale — with humans in the loop when it matters.
Resolve questions instantly with multi-turn AI that holds context across long conversations and many languages.
Escalate to the right agent automatically, carrying full history and tone so customers never repeat themselves.
Web chat, email, voice, SMS, WhatsApp, Slack and Teams — every conversation in one shared place.
Ground answers in your own docs and help centre with semantic search, so the AI stays accurate and on-brand.
Encryption, role-based access and audit logs built in — architected to support HIPAA, GDPR, SOX and India's DPDP certification when you're ready to pursue them.
Track resolution rate, CSAT, response times and agent performance in real time.
Plug in your channels and point the AI at your knowledge base, help centre or APIs — no heavy build required.
The AI answers instantly, or hands off to the right human with full context the moment a conversation needs one.
Learn from every conversation with analytics, quality scoring and coverage gaps — and keep raising resolution rates.
Industry-specific guard rails keep answers safe, accurate and compliance-ready, whatever you sell.
Qualify leads, answer property and lease questions, and book viewings around the clock.
Patient intake and scheduling with strong privacy controls, designed with HIPAA readiness in mind, and safe escalation.
Account and claims support with KYC workflows and audit trails, built to support SOX compliance.
Station, billing and charging support that ties into the rest of the Amik platform.
Order tracking, returns and product help that lift conversion and deflect tickets.
Reservations, guest services and feedback handled instantly, in any language.
Resolve more conversations automatically, cut support costs, and keep the human touch where it counts.
Every product shares one login and one source of truth — add the others whenever you're ready.